BCC want to make it as quick and easy as possible for our residents and customers to get in touch with us, whether it’s to report a problem, find out some information or make a simple transaction.
So we have been working hard to improve our website and online services, meaning that you can use our secure online services to get in touch with us on your mobile, tablet or computer, either on the go or from the comfort of home.
You can do a whole range of things online with us:
Apply – Join the library, apply for a school place or Blue Badge
Book – Events or Adult Learning courses
Report – Potholes or road problems, fly-tipping
Buy – Copies of certificates, pay an invoice
Renew – Library books
Go to www.buckscc.gov.uk/online to see what you can do.
We’re introducing more and more online services all the time; for example we’ve recently introduced ‘live web chat’ to our Libraries, schools and Blue Badge webpages and will be expanding web chat more widely across more of our website.
Help to get online
We want to help make sure that people who are less able to access online services are not excluded and are helped to gain vital computer and internet skills.
Read more about this at:
http://www.buckscc.gov.uk/about-your-council/our-plans/digital-strategy/help-to-get-online/
If you are not confident at using the internet and would like to find out more about how you can improve your digital skills, Buckinghamshire libraries run a variety of courses and taster sessions.
We also run free volunteer-led sessions using Learn My Way, the free online IT training package for everyone aged 16 and over. From learning to use a keyboard, staying safe online to shopping and social media, Learn My Way is a fantastic way to learn at your own pace and within the familiar and safe environment of our libraries.
Start Something Digital today and find a session near you at: http://www.buckscc.gov.uk/leisure-and-culture/libraries/start-something-digital/