In the case of potentially vulnerable residents, if they have not already received a letter from the government highlighting them as vulnerable, the link for people to register with the government as vulnerable and needing help is www.gov.uk/coronavirus-extremely-vulnerable and there is also a helpline on 0800 0288327.
Over here is the list of who qualifies as extremely vulnerable: https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19#what-do-we-mean-by-extremely-vulnerable
If you hear of any local people who are likely to qualify but haven’t received the letter, please do ask them to register above and raise this with their GPs or hospital clinicians (as per the government guidance above).
If residents have received the letter from the government advising they are one of the vulnerable members of society an should isolate for 12 weeks they will be getting a food parcel delivered in the next few days.