Anglian Water’s Priority Services Register

Did you know you can register for free, additional practical support from Anglian Water’s Priority Services? Some of the ways being on the Priority Services Register could help you include;


  • Bills being sent in different formats (including braille) or being sent to a friend or relative; If you want Anglian Water to contact a relative, friend or carer about your water supply and/or bills, with your permission they will be their first point contact and will be able to contact Anglian Water on your behalf
  • Advance warning of possible water supply interruptions
  • Help with reading your water meter
  • Knock and wait; Anglian Water will wait longer for you to answer the door when visiting
  • A scheme to protect people from bogus callers and scams


Registration is quick and easy! To find out more about Priority Services and to sign up,

Call Anglian Water on: 0800 919 155

Go online at: or scan this QR code

Fill in one of their freepost registration forms.

Download the MyAccount app


Priority Service Register


Alongside Anglian Water, other Water and Energy providers offer a Priority Service. If you think you may need extra help during an interruption to supply or a power cut due to being medically dependent on electricity, elderly or disabled or if you have specific communication needs, contact your provider to find out how they can assist you.

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