Coronavirus / Covid-19 Advice & Help

This page is being created to keep the residents of Pitstone updated with any advice and assistance that can be sourced during the current Coronavirus outbreak. The situation is changing daily, so we will do our best to keep everyone updated.

If you are a business, individual or group that can provide assistance to other members of the community during these difficult times, please let us know so that we can add your details to the information below.

Local food shops that can deliver

  • Masons stores
    Delivery days Monday, Wednesday and Friday. Can deliver to Cheddington, Pitstone, Ivinghoe, Long Marston and Marsworth.
    Shopping must be over £20 and can be paid for by either cash or card over the phone.
    Orders to be placed on 07940227487
  • Grooms Farm Shop
    Free local delivery service. Contact them via Instagram, Facebook, Email or their website, or telephone 01296 668326.
  • Meads Farm Shop
    Please visit and shop where possible. If you are isolating / shielding Mead’s can deliver and will be co-ordinating this with the local help groups, so please register with the Covid-19 support group.
  • Waterdene
    Traditionally a trade supplier but able to deliver to the general public during the Covid-19 outbreak. Pack sizes are larger than you will find in the supermarket, so please check sizes carefully. Visit, select Home Delivery Registration, complete the form and send. You will then be emailed a password and account number which will allow you to log into the online shop and commence adding items to your Order Card. Select delivery date and check out. You will then receive an order confirmation.
  • Phoenix Managed Services
    email: telephone: 01296 660810. Free delivery to Pitstone homes for customers ordering over £50. Payment by bank transfer or card payment, no cash. Monday to Friday.

Local business that can deliver hot food

  • Haldi Indian Restaurant
    Open to eat in, take away or delivery. Menu available here: Telephone number: 01296 661223
  • Woodz Pizza
    Open for deliveries and collections. Can deliver to your car if you can’t go into the store. Orders via phone 01296 531520 Just Eat or Food App for payments.

Other local business where you can access help eg pharmacy / cleaning materials

  • Windmill Pharmacy in Ivinghoe is planning to remain open. They can deliver prescriptions to those that have already signed up to their delivery service.
  • K L Supplies Ltd, situated on the Pitstone Green Business Park, are suppliers of hygiene and catering products to trade, however during this outbreak they are also taking orders from members of the public (eg for toilet rolls, gloves and cleaning products). Please call 01296 662663 or email to place an order. You can collect from their warehouse. They may be able to offer local delivery.
  • Almar (Tring) Ltd can take telephone/email orders and arrange free delivery to Pitstone, for stationery/paper etc to assist those working from home or undertaking school work from home. Please call 01442 823934 or email

Foodbank – Do you need to access food?

The local food bank operates from St Mary’s Church in Ivinghoe. They are currently asking for donations of

Tins of sweet corn, carrots and potatoes; Pasta bake sauce; Tins of cooked ham/corned beef; Evaporated milk; Tins of peaches/fruit salad and pineapple; Assorted cereals ( not oats or bran flakes); Packets of biscuits; Also Packets of individual biscuits ie: twix, kitkat; Crisps Hoopla hoops; Size 5 and 6 nappies ( not pants); Baby wipes; Toilet rolls; Toothpaste; Deodorant; Monetary donations to keep being able to provide the fresh food weekly.

to help replenish stocks.

If you are in need of accessing food from the food bank, please telephone Sandra Green 01296 668648 or Babs Byrom on 07860 780127. All information is kept confidential.

In isolation or shielding & need help? Or can you offer to help?

On Facebook please visit “Covid-19 Mutual Support Group Pitstone” on This is a group of local volunteers that are co-ordinating assistance to make sure that no-one it Pitstone is left isolated or without support. They all live locally and are not a professional body. They can’t give medical advice. The volunteers can offer assistance with collecting shopping, urgent supplies, prescription or just with a friendly phone call etc. You can offer to help or request help via that Facebook Group, or via the website details below, or via the telephone details below.

If you are offering to help, you can sign up by completing the short form available at If you can’t access the form, please call 01296 767311.

If you need help, you can phone the group on: 01296 767311 or complete the short form available at

Bucks County Council have set up a new Community Support Hub which includes advice on how to stay safe when volunteering, or when accessing help: If you are a vulnerable or older person who is self-isolating and needs support, or anyone concerned about them, you can call the council on 01296 383 204.

If you have received a shielding letter from the Government, you can request assistance via this link: from Tuesday 24 March 2020 to register for the support that you need. This includes help with food, shopping deliveries and additional care you might need. They request that you ask family, friends and neighbours to support you and use online services where possible. You can read further information via this link:

You can access advice about staying safe during this period from Neighbourhood Watch here:

Buckinghamshire Council has produced two posters that you can print and display by your door if you do not wish people to knock if you are self-isolating or high risk, available below:

Financial hardship – would you like to donate or do you need emergency help?

  • Pitstone Town Lands Charity are accepting financial donations from members of the public who wish to provide emergency assistance to Pitstone residents who are struggling due to the outbreak.
    • Donations please to: Bank Account: Pitstone Town Lands Charity Estate, Sort Code 55 70 10, Account Number 06512690.
    • If you require confirmation that your donation has gone through, please email
  • If you are in need, hardship or distress please visit the charity page on this website via this link to find out details of how they may be able to assist and find their contact details:

  • Williamson Trust are a local charity that provide a yearly payment to residents who are over the age of 65 years. If you are a Pitstone resident and have not registered with the Trust, please visit this page on our website to find out details and how to get in touch with them:
  • Heart of Bucks Coronavirus Response Appeal has been set up by the Buckinghamshire Council to provide assistance to Buckinghamshire households most affected by the pandemic and, as a result, are struggling to make essential household payments, living through a short term crisis or experiencing hardship. To find out how to make donations, or how to access help, please click the link:
  • Money Saving Expert website are keeping up-to-date advice and information in case you are experiencing financial difficulties as a result of the virus. Please visit:

Look after your mental and emotional health

Advice for your local business

Local business and need support? Please visit Bucks Business First on this link: Or their Buckinghamshire Recovery Investment Fund page here:

Buckinghamshire Council have set up a new Community Support Hub which includes advice for local business:

The Government have launched a new Business Support Finder tool, to help employers and the self-employed. You may be eligible for loans, tax relief and cash grants. Find the tool here:

Buckinghamshire Council are offering grants (not a loan, so don’t need to be paid back) of £10k or £25k to eligible businesses in the hospitality/retail/leisure sectors and those that receive small business rate relief. Find more information here:

Trustworthy sources of information

Parish Council delivered services

  • Youth cafe – the Pitstone youth cafe will remain closed for the present. We hope to re-open in September.
  • Annual Assembly – The Annual Assembly has been postponed. We will come back to you in due course to confirm a revised date or alternative arrangements.
  • Council and Committee Meetings – Will now all take place remotely. Residents will be able to log in to meetings via their laptop, tablet or smartphone and will also be able to dial in from a standard phone. Details will be published online with each agenda.
  • Allotments – if you have an allotment tenancy with the parish council, please refer to the recent guidance issued by Pitstone Allotment Association.
  • Playgrounds
  • Buckinghamshire Council has provided some general guidelines for the public on safely using playgrounds once they re-open. Open access play areas remain a risk area for transmission of the covid virus and therefore it is really important that all users follow social distancing and hygiene rules.
  • The recreation ground playground will remain closed. Work commences  6/7/2020 to remove the old playground and install the new play space. The old equipment has not been safety checked. To keep both users and contractors covid secure, the site will remain closed on 4 & 5/7/2020. You can find details of the new play space via this link:
  • The Hever Close and Windsor Road playgrounds will re-open on 4/7/2020. Please visit this link so you are aware of the underlying risks, what you need to bring and what playing safely will look like during covid-19:
  • The kicking goal by Hever Close will be re-erected in August, once we have been able to source some spare parts.
  • Litter bins and dog bins – Coronavirus germs can survive on hard surfaces for several days.  There may be no other users by a bin whilst you are there, but other people may have visited in the previous few days.  It is impractical for all bins & dog bins to be thoroughly disinfected between each user.  Our litter picking staff are back out and about, collecting litter and emptying bins, however we are operating with a reduced workforce and capacity. There are also increased risks to staff if they have to pick up used tissues, face masks and gloves that have been discarded onto the floor. Therefore, please take your litter and dog poop bags home with you where possible. If you must use a bin/dog bin, you do so at your own risk.  We recommend you take sensible precautions such as immediately utilising hand sanitiser and avoiding touching your face. Please refrain from discarding rubbish onto the floor.
  • Open Space – such as the village green/recreation ground and local green space by The Crescent are open. Please be aware that there are no hand-washing facilities at our sites and it is impossible to keep all fences/gates etc sterile. Please therefore take sensible precautions such as using hand sanitiser, avoid touching your face and access the land through the open sides instead of using the kissing gates. Please also ensure that you follow the government guidelines in place at the time regarding social distancing and the number of people that you can meet. A copy of the latest guidelines can be found here:
  • Bus Shelters – please remember to maintain social distancing and stand 2m apart from other passengers whilst waiting for the bus. Please utilise hand sanitiser regularly or following contact with seating etc. From 15 June 2020 you must also wear a face covering/mask when using public transport. Full government guidelines for the safe use of public transport can be found here:
  • Community Car Scheme – Please check with the hospital/surgery if your appointment is still taking place and if they can allocate you hospital transport (where you may be able to maintain the 2m distance from your driver). If you still require assistance reaching your appointment, please contact the Car Scheme on 01296 767116, we may be able to help (with additional safety measures in place) or may have alternative options if we are unable to help.
    If you have received a shielding letter, you can also contact Buckinghamshire Council’s community support hub, as they are able to arrange transport to medical appointments for the shielded via their re-purposed school transport network, which enables you to maintain the 2m social distancing measure to protect you better than a local car.
    Please remember that you are required to wear a face covering in all hospitals and GP surgeries, and also throughout your journey, so make sure you have a covering/mask with you.
  • Planning Applications – at the moment we are still receiving consultations from Buckinghamshire Council, but their officers have been unable to attend site visits and therefore application decisions are subject to delay. Residents must submit their comments to the Planning Authority via their portal – as it is the planning authority that determine applications. All consultations received will be posted online via our website/facebook/twitter feed. We also publish details of all planning application consultations in our agendas which are published on our noticeboards/website/facebook/twitter feed. During periods where residents are allowed to go outside for non-essential business, we will attempt to hand deliver neighbour notifications, during periods of heightened lockdown no individual letters will be hand delivered. If residents wish the parish council to take their views into consideration when submitting our own comments, they can send them to us via email. We will also hold virtual planning committee and full council meetings to enable residents to provide their views to council orally if they wish and log-in details are published with each agenda.
  • Please keep checking back for further updates on other services as the situation is changing every day.